Alternative Billing

Wolfe Law Group Integrates Freshbooks Online Invoicing

Monday, February 22nd, 2010

We’re happy to announce the integration of Freshbooks.com into our billing process, providing a seamless and transparant way for clients to receive and view their legal bills.

How Do You Access It?

If you’re a client, you should have received an invitation email from billing@wolfelaw.com.   Click on the link through that email and set up your username and password, and from there, you’ll see your open and paid invoices.   It’s really that easy.

The login page for our new online billing center can be accessed here:  https://wolfelawgroup.freshbooks.com/

What is Freshbooks?

Freshbooks is an industry leading Web 2.0 App for online invoicing.   Instead of sending our clients paper invoices, with pages and pages of timesheets, we’re now able to send those invoices and timesheets via email.

Not only is the invoice instantly accessible to the client, but the online billing center keeps a historical record of the invoices.  Clients can view open and paid invoices, and can run different reports to see how much they’ve spent on any given legal matter.

For those clients who rather receive paper invoices, the Freshbooks system sends the invoice via ordinary mail.

Why We Did It & What It Means to Our Clients

If there is one thing businesses loathe about attorneys (and rightfully so), it’s the money spent with the law firm.   In large part, business dislike a few things:

- Law firms sell a service, and its difficult to see what is being purchased;

- Law firms have inconsistent billing practices, where invoices are delivered only periodically, and sometimes request huge payments

- Businesses have difficulty predicting and budgeting the costs of a legal matter.

Our new online billing center advances our efforts to combat these issues.   Each invoice explains the work performed during the invoicing period in detail, and with 24/7 access to client billing histories, the cost of the legal matter are made transparent.

To help businesses budget and predict the costs of litigation (in addition to Alternative Billing Methods), we send invoices out once every three weeks.   It’s like clock-work, and it ensures that you know exactly what is happening on your case and how much it is costing.

Want To Use Freshbooks For Your Own Business – Go Through Us

Freshbooks is an affordable and useful web 2.0 tool for businesses.   Not only does it help us bill more efficiently, but it could help many of our clients and readers who send invoices as part of their business.

So, if you do go to the Freshbooks homepage, and like what you see – please mention Wolfe Law Group when you sign up.

Legal Fees a la Carte

Thursday, August 13th, 2009

At Wolfe Law Group we’re always striving to make our legal fees make sense for our clients. We’re interested in being an asset to your company – not a drain.

Contingency fees are one way to creatively manage litigation costs. Flat fees are another.

In the best interest of our clients we are now offering a la carte and lumps sum flat fees for our legal services.

Check out our a la carte fee menu at Issuu.


The Inevitable Invoice

Tuesday, June 16th, 2009

Wolfe Law Group understands the dread that comes with paying your invoice for legal fees. That is exactly why WLG aims to provide clients with an organized, transparent look into what and how much they are being charged.

In an attempt to provide straight forward explanations, WLG’s fee agreement and billing structure are designed with clients in mind. When hiring WLG, clients have two payment options. The first option is paying by credit card. When providing WLG with valid credit card information, a retainer is not required. Your credit card is charged at the end of the billing cycle for the expenses that were accrued during that period.

What is a retainer? That brings us to the second option. When paying by check or cash (basically anything other than credit card), the client is required to maintain a minimum positive balance, as the retainer. The retainer is deducted from every billing cycle to pay outstanding invoices.

Contained in WLG’s fee agreement is a paragraph regarding administrative costs. Administrative charges are not itemized but charged as 3% of your total invoice. Instead of tracking every dollar spent on administrative tasks, such as how much paper was used, a flat rate is applied. This saves WLG time and subsequently, our clients money. The 3% administration charge is addressed in all clients’ fee agreements and covers costs associated with, but not limited to copying, faxing, mailing and long distance phone calls.

WLG bills on a three week cycle. Time sheets are included with every invoice, separated case by case. This way, our clients can view exactly what work was done on their case, on what date and for how long. Our employees take detailed notes upon completion of the individual tasks which keep the staff and more importantly, our clients “in the loop.”

Employees are always available to answer inquiries and address concerns related to invoicing. WLG employees all have access to clients’ past invoices, time sheets and dated letters. Access to this information ensures that questions will be answered in a timely fashion. When you call WLG (during business hours of course) someone is always there to help!

For more questions about WLG’s services, billing structure, fee agreement or general inquiries, email jessica@wolfelaw.com.

Law Firm Tells Associates – Only Use Expensive Research Tool When Clients Paying

Monday, February 16th, 2009

Although law firms are typically based on profitable business models, even the legal industry is suffering setbacks by the current economic pinch.

What is interesting is how law firms are handling the changing economic landscape – especially in light of their reputation of offering professional luxury to clients, associates and partners.

Above the Law reports that even one of the country’s largest legal outfits is concerned about slimming profit margins.   They have a blog post copying a memorandum sent to the Locke Lord Bissell & Liddell staff, whereby Locke Lord changes its policy and requires Loislaw to be used instead of Lexis Nexis or Westlaw to conduct legal research.

Loislaw is simply a more inexpensive online legal researching tool than Lexis Nexis or Westlaw.  If you’re famliar with Lexis or Westlaw, you know that their prices can be outrageous.

What is funny about Locke Lord’s memorandum is that they are asking the firm to use a cheaper research tool whenever operating on the firm’s nickle, but have no such requirement when operating on the client’s nickle.  The memorandum states:

All non-billable legal research involving case law, statutes or regulations at both the state and federal level should first be performed using Loislaw. * Loislaw should also be used for billable research where appropriate, resulting in a much lower cost to the client. * If additional research is required on Lexis or Westlaw that research must be billed to a client/matter.

It’s interesting that one firm’s solution to their economical troubles is to shift the costs onto their clients.

Charging for legal research is simply an antique mode of operation by law firms, as is charging clients for copies, telephone calls, stamps, faxes, and everything else under the sun.

In 2009, with Voice-over IP, e-faxing and the importance of having documents scanned instead of copied…most of these charges shouldn’t even exist!

Many law firms and lawyers have abandoned the practice of nickel and diming their clients, just flat out rejecting that firms should charge for these expenses.   Patrick Lamb publishes an entire blog on the subject (alternative fees).

Wolfe Law Group doesn’t nickle and dime its clients.   Postage, copies, ink, smiles, phone calls, faxing, legal research, and every other administrative expense is paid by clients though a modest 3% administration charge on each invoice.

Even if a client bill is $10,000.00, the $300 charge is a fraction of what spending one hour on Lexis Nexis could cost if billed directly.

We hope to buck traditional attorney billing practices even more in the coming weeks and months by offering clients flat fees and alternative billing arrangments for our services.   Our progress in this area, and how the difference may be better for your construction company, will be reported right here on the Wolfe Law Rocks website.  Stay tuned.